Shipping & Returns

Shipping

• Free shipping on orders over $30.00 — a flat $5.95 under that.
• Orders ship from Saint Cloud, Minnesota, typically the same or next business day (Monday–Friday).
• Gas cartridges are classified as limited-quantity hazardous materials and can only travel by ground, never by air.
• Because of that, we ship to the lower 48 states and Washington, DC only. We can't deliver to Alaska, Hawaii, US territories or APO/FPO addresses — there's no ground route. If you need cartridges in one of those places, get in touch and we'll tell you what's possible.
• Ground carriers don't deliver to PO Boxes, so please give us a street address.
• Buying by the case or pallet? Request bulk pricing — freight options available for large orders.

Returns

• We accept returns of defective items within 30 days of delivery for a refund.
• To start a return, contact us with your order number (RR-####) and a description of the issue.
• Return shipping is paid by the buyer. Refunds are issued after we receive and inspect the returned merchandise; a restocking charge may apply depending on the condition of the item.
• Return address: RedRock Distributing, 3352 Southway Dr, Saint Cloud, MN 56301.

Questions?

Call (320) 204-4911 (Mon–Fri, 8 AM–5 PM CST) orsend us a message — we usually reply the same business day.